THE COVID-19 OUTBREAK HAS CAUSED A SLIGHT DELAY IN OUR SHIPPING TIMES. THANK YOU FOR YOUR PATIENCE AS WE DEAL WITH THE SITUATION AND PROTECT THE WELL-BEING OF OUR TEAM MEMBERS.

Returned goods are not accepted without prior written authorization issued by our Customer Service Department. A fifteen percent (15%) restocking fee will be assessed on all returned blank goods resulting from customer error. Return of decorated/embellished or custom made product will not be accepted except in instances of production errors.​ Company shall notify PAi within 10 (ten) days of receipt of goods of any damaged goods or discrepancy in the order; otherwise, any such claim shall be denied. No items shall be returned without PAi’s consent.

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